legal

Privacy policy

How scinteco gmbh processes personal data on scinteco.com, and what rights you have. This policy applies to visitors worldwide; the sections on international transfers and regional rights explain what changes depending on where you are.

1. Controller

scinteco gmbh, Waaggasse 10/10, 1040 Vienna, Austria

Email: office@scinteco.com

Privacy contact: office@scinteco.com

2. What we process, why, and on what legal basis

We only process personal data for the purposes described in this policy. We do not sell personal data and we do not use it for automated decision-making or profiling that produces legal or similarly significant effects.

When you visit scinteco.com, technical data may be processed automatically, including IP address, date and time, requested page, referrer, browser and operating system. This is required to deliver the website securely, maintain technical stability and detect misuse. Legal basis: Art. 6(1)(f) GDPR, our legitimate interest in the secure operation of the website.

Technical logs are retained only for as long as necessary for security, troubleshooting and operation of the website, unless a longer retention period is required by law or needed to investigate a security incident.

If you contact us through a website form or by email, we process the information you provide, such as your name, organisation, email address and message, in order to handle your enquiry and any necessary follow-up. Legal basis: Art. 6(1)(b) GDPR where the enquiry relates to steps prior to entering into a contract, or Art. 6(1)(f) GDPR based on our legitimate interest in responding to enquiries.

Information submitted through website forms may be stored in our internal database together with related correspondence. We keep this information only for as long as necessary to handle the enquiry and follow-up, unless a business relationship develops or statutory retention obligations apply.

If you book a demo of the improve platform or another meeting, we process the information required to arrange and manage the appointment, such as your name, organisation, email address and selected date and time. Legal basis: Art. 6(1)(b) GDPR.

Where Calendly is used to schedule a meeting, data required for the booking is processed through Calendly. If Calendly is embedded on our website, any non-essential cookies or similar technologies are controlled through the cookie consent mechanism where required.

After a demo or meeting, we may contact you once to follow up on the conversation. Legal basis: Art. 6(1)(f) GDPR, our legitimate interest in following up on a meeting you requested. You may object at any time by replying to the email.

We do not add your email address to a newsletter or other marketing list without an appropriate legal basis. Where marketing communication is based on consent, you can withdraw that consent at any time by using the unsubscribe option provided or by writing to office@scinteco.com. Legal basis where consent is used: Art. 6(1)(a) GDPR.

3. Cookies and similar technologies

We use cookies and similar technologies for necessary website functions and, with your consent, for analytics, marketing and certain functional services. Optional technologies are activated only after the relevant consent has been provided.

The services used on the website may include Google Analytics 4, Google Tag Manager, LinkedIn Insight Tag, Google reCAPTCHA and Calendly. Their use depends on the relevant page, feature and your cookie preferences.

You can change or withdraw your consent at any time through the Cookie Settings link in the website footer. Further information about the cookies and similar technologies we use is available in our Cookie Policy.

Legal basis for consent-based technologies: Art. 6(1)(a) GDPR and § 165(3) Austrian Telecommunications Act (TKG 2021). Strictly necessary technologies may be used without consent where permitted by law.

4. Analytics, marketing and embedded services

With your consent, we use Google Analytics 4 to understand how visitors use our website. Depending on the configuration, this may include pages viewed, interactions, visit duration, approximate location, device and browser information, session information and referral source. Data may be processed by Google Ireland Limited and Google LLC.

We use Google Tag Manager to manage website tags. Google Tag Manager is used to control the deployment of other technologies and must respect the consent choices made through our cookie consent mechanism.

With your consent, we use the LinkedIn Insight Tag to measure conversions, analyse campaign performance and understand website audiences. Data may be processed by LinkedIn Ireland Unlimited Company and its affiliated entities.

We use Google reCAPTCHA to protect forms and website functions against spam, abuse and automated access. Depending on the implementation, reCAPTCHA may process technical and behavioural information such as IP address, browser and device information and interaction data.

We use Calendly to enable meeting and demo bookings. When you use Calendly, booking information and technical data required to provide the service may be processed by Calendly. Optional cookies or similar technologies are controlled through the consent mechanism where required.

Links to third-party websites, including LinkedIn, are subject to the privacy practices of the respective provider once you follow the link.

5. Recipients

Personal data is disclosed only where necessary to service providers that support our website, hosting, email, form handling, scheduling, analytics, marketing or security functions, and to authorities where legally required. Where a provider acts as our processor, we use data processing agreements in accordance with Art. 28 GDPR where required. Within scinteco, access is limited to persons who need the data for the relevant purpose.

6. International transfers

scinteco gmbh is based in Austria and processes data primarily in the European Economic Area. Some service providers may process data outside the EEA, including in the United States. Where required, such transfers are based on an adequacy decision, including the EU-US Data Privacy Framework where applicable, or on appropriate safeguards such as the EU Standard Contractual Clauses. You may request further information about the safeguards used by contacting office@scinteco.com.

7. Retention

We keep personal data only for as long as necessary for the purposes described in this policy or as required by law. Where statutory retention periods apply, relevant business correspondence and contract-related documents may be retained for the legally required period. Data that is no longer required is deleted or anonymised.

8. Your rights

Under the GDPR, where applicable, you have the right to access your personal data, request rectification or erasure, restrict processing, receive data in a portable format and object to processing based on legitimate interests. Where processing is based on consent, you can withdraw your consent at any time with effect for the future.

To exercise your rights, contact office@scinteco.com. You also have the right to lodge a complaint with a supervisory authority. The authority responsible for scinteco gmbh is the Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40-42, 1030 Vienna, Austria, www.dsb.gv.at. You may also contact the competent authority in your country of residence where applicable.

9. Visitors outside the EU

United Kingdom: Where the UK GDPR applies, you may have rights corresponding to those described above and may complain to the Information Commissioner's Office (ico.org.uk).

Switzerland: Where the Swiss Federal Act on Data Protection (FADP) applies, you may have rights under Swiss data protection law and may contact the Federal Data Protection and Information Commissioner (edoeb.admin.ch).

United States: We do not sell personal data. Rights under US state privacy laws depend on the applicable law and whether its scope requirements are met. Where such rights apply, requests can be sent to office@scinteco.com.

10. Security

We protect personal data with technical and organisational measures appropriate to the risk, including encrypted transmission, access controls and review of relevant service providers.

11. Children

This website is directed at professionals in pharmaceutical research and development. We do not knowingly collect personal data from persons under 16.

12. Changes to this policy

We update this policy when our processing activities, technologies or legal requirements change. The current version is always available on this page.

Last updated: 4 October 2026

Privacy policy

1. Controller

2. What we process, why, and on what legal basis

2.1 Website access and hosting

2.2 Contact forms and email enquiries

2.3 Demo bookings and Calendly

2.4 Email addresses and marketing

3. Cookies and similar technologies

4. Analytics, marketing and embedded services

Google Analytics 4

Google Tag Manager

LinkedIn Insight Tag

Google reCAPTCHA

Calendly